$ZM Unveils New Agentic AI Tools — While $150M Settlement Still Awaits Eligible Investors

Court: N.D. California

Case: 3:20-cv-02353

Zoom ZM just launched a major AI upgrade: its new Custom AI Companion is now available for use across third-party apps like Microsoft Teams and Google Meet. The tool connects to over 16 external platforms — from Salesforce to Slack — enabling users to summarize messages, manage calendars, update documents, and even generate Zoom Clips automatically.

It’s part of Zoom’s shift toward “agentic AI,” a model that acts with minimal supervision to automate workflows across the enterprise. At $12/user/month, the feature targets professionals who need a productivity boost beyond the Zoom environment. Analysts say this could further embed Zoom into enterprise ecosystems amid growing competition.

Despite its AI push, Zoom is still addressing the aftermath of its 2020 encryption controversy. The company was accused of misleading investors about its security protections, falsely claiming it used full end-to-end encryption while allegedly exposing user data to third parties like Facebook.

• Jul 2019: Reports revealed major security flaws in Zoom's software.
• Mar 2020: News broke that user data could be shared with third parties. ZM fell 19%.
• May 2020: Investors filed suit over misleading statements on encryption.
• Jul 2023: Zoom agreed to a $150M settlement to resolve the claims.

• The settlement is $150 million.
• If you bought ZM before or during the March 2020 drop, you may still qualify.
• Late claims are being accepted.
• Payments usually arrive 8–12 months after court approval.

You can check more information about it and file for a payout HERE.

While Zoom’s future may lie in AI, its past missteps are still being resolved — and for some investors, the most important update is still financial recovery.