How frequently do I need to change my password?

We recommend that all users change their passwords at least once every three to six months. This frequency is a balance between maintaining high-security standards and minimizing inconvenience to you, our valued user. Regular updates to your password help keep your account secure against evolving threats.

Why is it recommended to change my password regularly?

Changing your password regularly is a proactive measure to safeguard your account and personal information. This practice helps protect against unauthorized access and potential security breaches. By updating your password periodically, you significantly reduce the risk of your account being compromised, ensuring that your data remains secure and private.

Is there a specific requirement for paying customers to change their passwords?

Yes, for paying customers, there is an additional layer of security. In the interest of maintaining the utmost security and protecting sensitive information, we require our paying customers to change their passwords on an annual basis. This mandatory password update is a part of our commitment to ensuring the highest level of security for transactions and personal data.

What makes a strong password?

A strong password is your first line of defense against unauthorized access to your account. Here are some tips for creating a strong password:

• Use a mix of letters (both uppercase and lowercase), numbers, and symbols.
• Make sure your password is at least 12 characters long.
• Avoid using easily guessable information, such as your name, birthday, or common words.
• Consider using a passphrase, which is a sequence of words or a sentence, for enhanced security and easier memorability.